Report product complaint or adverse event

At AKLA, we strive to secure our worldwide reputation for products that are safe, compliant, easy-to-use, reliable and effective.

If you have experienced a potential quality issue, an adverse event or suspected side effect when using one of our products, it is vital that you tell us and your local competent authority about it as soon as you can.

By reporting what you have experienced, you help us ensure the future safety and satisfaction of our customers as we can investigate and put things right if we need to.

How to report

• Contact Customer Service here or by e-mail, and write "Product complaints / incident reporting" in the title bar.

Please keep product including packaging for future reference and give us as much detail as you can.
Any information you give us can be used for the investigation and it would be kept strictly confidential.

If you are experiencing a medical emergency, please call your local emergency services or healthcare professionals.